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I've contacted customer care on several occasions and each time the representative have had poor customer service skill. Tech Support always seem to have an attitude of they do not want to be bothered and never have a solution to the issue, in fact, they always state...
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1.3
I didn't like
  • Lack of follow up
  • Poor system difficult to use unhelpful support people
#1373355
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Icsolutions - Unblock my phone number

For some reason my number had been blocked.my boy friend can not call my phone
#1371844
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What the *** kind of company are you??? I tried to get someone to take responsibility for waking me up with a phone call at 10:00pm and demanding money without explanation, and no one would take responsibility. So, apparently, Americans can be called randomly at any...
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#1362537
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Icsolutions in San Antonio, Texas - Visitation

I had a schedule for today and it candled it and I was trying to set it up again and it would not let me
1.0
Details
Coverage Area
Customer service
#1359803
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Icsolutions - Ive been sick of not talking to my man and u all cant see ho

I need my ph. Workinim paying a perpaid let it workkkkkkjkkkk
#1359640
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Icsolutions - I havent recieved my refund

I sent you money by mistake please refund my 63.00 dollars
#1359279
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The problem is not the price. The problem is that when someone calls you, the call starts off just fine then halfway through the call, you can't understand anything they say. It's like a robot or they are under water. We waste minutes of our conversation saying, "Can...
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#1357467
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Icsolutions - To see what goin on with my account

Put in a ticket to check my account for Reimbursement
3.0
Details
Customer service
#1357279
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Inmate in pasco county florida jail is unable to make calls IC stated he was selecting the wrong selection, then they said he was not using the correct pin. They said it would take three days to investigate. When called because the inmate still could not make calls...
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1.9
I didn't like
  • Failure of the product
#1356947
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Inmate had money placed on his account so he could call any cell phone. He was unable for two days they told me it was because he was hitting the wrong selection on the jail phone, then they said he was not using the right pin number. It takes three days for them to...
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#1356936
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