Icsolutions
Reviews and Complaints
Need to unblock
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Verified ReviewerAccidentally blocked receiving inmate call
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Verified Reviewer | Zirndorf, BavariaVideo visits
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Verified Reviewer | Zirndorf, BavariaRespond
No help
Preferred solution: Full refund
User's recommendation: Avoid
Terrible service
User's recommendation: Use it as you please
How do I add a phone number to my account
Can't fund friend commissary. $50 minimum?
User's recommendation: Buy a brand new computer so you can use the video feature mine won't work it's too old
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Cullman, AlabamaThey suck
User's recommendation: Only If you have too…….
They took money upfront you think your setting up account while they are charging you for a 3 month subscription
Preferred solution: Apology
User's recommendation: Do not use
Not working
Horrible dishonest customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Smh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnblock Call
- Thought of maybe speaking to inmate
Preferred solution: Let the company propose a solution
I set up a video visit on my phoe and laptop and it did not work. WHY??
- Calls are fine
- Videos are horrible and do not work
Preferred solution: FIX YOUR PROGRAM!!
User's recommendation: HORRIBLE
Your illiterate customer service crew with dogs barking in the background is the most disgusting disrespectful pack of heathen loosed from *** !!!
User's recommendation: Do not dare !
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