Update by user Dec 17, 2016
it has been months and still no response and no resolution.
Original review posted by user Nov 17, 2016
I was supplied with a "working" number that never worked. When I tried to contact them they NEVER were reachable They are probably too afraid of hearing the truth.
I requested my money back through the bank and they were told I signed a contract and there was nothing I could do about it. The are the ABSOLUTE WORST. I paid over $150.00 for a "Local" number in Indian Springs Nevada because my son was an inmate at the High Desert State Prison. I thought I could save some money HAHA.
I am on a fixed income and cannot afford to be RIPPED OFF like this. Whatever you DON"T use Inmate Calling Solutions (NOT to be confused with IC Solutions that puts money on your phone number)
Review about: Icsolutions Inmate Phone Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $150.
Preferred solution: Full refund.
I didn't like: Total falure to provide contracted service, Being ripped odd.