Update by user Dec 17, 2016
it has been months and still no response and no resolution.
Original review posted by user Nov 17, 2016
I was supplied with a "working" number that never worked. When I tried to contact them they NEVER were reachable They are probably too afraid of hearing the truth.
I requested my money back through the bank and they were told I signed a contract and there was nothing I could do about it. The are the ABSOLUTE WORST. I paid over $150.00 for a "Local" number in Indian Springs Nevada because my son was an inmate at the High Desert State Prison. I thought I could save some money HAHA.
I am on a fixed income and cannot afford to be RIPPED OFF like this. Whatever you DON"T use Inmate Calling Solutions (NOT to be confused with IC Solutions that puts money on your phone number)
This reviewer shared experience about return, exchange or cancellation policy and wants this business to issue a full refund as the author lost $150. claibornemartha is overall dissatisfied with Icsolutions. The most disappointing about icsolutions inmate phone service at Icsolutions was total falure to provide contracted service and being ripped odd Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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