Product: Icsolutions Inmate Phone Service Clear all filters (38 of 38 reviews match)
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Sadly, it;s the only way to talk to family member. I placed 30.00 to start. said 16cents a min. is crap!!! plus u have to pay 7 something to recieve the calls. I sure hope i dont have to go thru crap for one penny. as i will report to BBB. I will report it to BBB...
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1.0
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Icsolutions Inmate Phone Service
I liked
  • Shows a lack of explaining services that cost a fee
I didn't like
  • High prices
#1197525
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Icsolutions - Very unnerving

This new system is a nightmare. I “had” to enable microphone to complete the call, there’s a beeping every 10 seconds or so throughout the call. You can’t use usual phone options during the call- this process was so upsetting that I’m full of hate towards the person who’s incarcerated as well as icsolutions- gross.
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Icsolutions Inmate Phone Service
#1191747
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Icsolutions - Rip off of relatives

This company prays upon the heartbroken. They punish famalies and leave mothers in tears of rage when they can't speak to their children on holidays like today, christmas. Endless hours of sitting on the phone to no avail. Shame on you ICS.
1.0
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Icsolutions Inmate Phone Service
#1155562
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Icsolutions - I need my refund because my husband got tranformed

My husband got transformed to another facilitiy an i need my refund back if posable deposit to my debit card number is {{Redacted}} i would really like back so i could deposit some money to my husband in the other facility thank you very much
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Icsolutions Inmate Phone Service
#1092154
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He he kept arguing with me and I kept saying that I wanted to put money on his commissary and he wouldn't listen to what I was saying and then it told me that he would put what happened last time under investigation but that he couldn't do whatever he wanted with the...
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Icsolutions Inmate Phone Service
#1062526
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Inmate pin number stolen and they claim they don't provide any info at all concerning stolen calls.They claim they won't give out that info even with a court order. That's a lie of course. They also claim they only handle inmate prepaid calls in jail and not any other...
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Anonymous
Anonymous

You're a *** ***. You should have stayed in school instead of dropping out in 3rd grade.

1.6
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Icsolutions Inmate Phone Service
#1008127
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Icsolutions Inmate Phone Service Review

Put a block on my phone, because of a bank error.All payments on my end paid full.I was double charged and disputed it so they put a block on my phone, and now i can not recieve any calls from a loved one.This is just wrong and should be illegal.
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Icsolutions Inmate Phone Service
#1007032
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I was supplied with a "working" number that never worked.When I tried to contact them they NEVER were reachable They are probably too afraid of hearing the truth. I requested my money back through the bank and they were told I signed a contract and there was nothing I...
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Anonymous
Anon

This is an issue with Inmate Call Solutions, not Inmate Calling Solutions. Two different companies providing two different services.

Anonymous
Anonymous

I dont know about the prison systems but my boyfriend puts money on his phone account to make calls. I set up a google voice account (which is free) with a 626 area code. That...

1.0
Product
Icsolutions Inmate Phone Service
I didn't like
  • Total falure to provide contracted service
  • Being ripped odd
#956879
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Icsolutions Inmate Phone Service Review

Your website and phone service is down and i need to add funds. Can a rep call me?
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
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Icsolutions Inmate Phone Service
#911191
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They have a pitiful system I paid them money, they have contract with Jail, but they have no way to tell inmate they can make calls, that is ***, then they call your cell phone and dont explain what the call is about. and inmate doesnt get any info passed, so this...
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Icsolutions Inmate Phone Service
#894901
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