Product: Icsolutions Inmate Phone Service Clear all filters (0 of 45 reviews match)
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Icsolutions - Visitation

I had a schedule for today and it candled it and I was trying to set it up again and it would not let me
1.0
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Icsolutions Inmate Phone Service
#1359803
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Icsolutions - Call center in India

Get rid of your call center in India. Dude put my funds into some Alabama prison. I told him Arizona over and over. Inmates don’t get repeat calls stop playing with people’s time, money, and emotions IC Solutions.
1.0
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Icsolutions Inmate Phone Service
#1341282
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Icsolutions - Add money

Im trying to add money on my phone and it is not letting me at all i need help
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Icsolutions Inmate Phone Service
#1329549
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Icsolutions - Forgot the number that is for my phone

They gave me a number that my daughter is supposed to use when she calls me from jail and it rings to my phone I don't have that number I forgot it
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Icsolutions Inmate Phone Service
#1267944
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Icsolutions - Need to add money

Couldn't get through. I need to set up an account with.ic solutions
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Icsolutions Inmate Phone Service
#1263641
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High prices- High way to high Fees for the services. Money does not last, it goes away in 4 phone calls even thought the inmate does not talk very long at all. The service with Phone calls is bad they cut off the phone calls every minute. Bad customer Service. Rude and...
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Icsolutions Inmate Phone Service
#1259017
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Icsolutions - Inmate phone service

I put $40 on my Sons account. He still cannot call me. It says no funds available. This is ridiculously hard to do
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Icsolutions Inmate Phone Service
#1247086
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Sadly, it;s the only way to talk to family member. I placed 30.00 to start. said 16cents a min. is crap!!! plus u have to pay 7 something to recieve the calls. I sure hope i dont have to go thru crap for one penny. as i will report to BBB. I will report it to BBB...
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1.0
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Icsolutions Inmate Phone Service
I liked
  • Shows a lack of explaining services that cost a fee
I didn't like
  • High prices
#1197525
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Icsolutions - Very unnerving

This new system is a nightmare. I “had” to enable microphone to complete the call, there’s a beeping every 10 seconds or so throughout the call. You can’t use usual phone options during the call- this process was so upsetting that I’m full of hate towards the person who’s incarcerated as well as icsolutions- gross.
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Icsolutions Inmate Phone Service
#1191747
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Icsolutions - Rip off of relatives

This company prays upon the heartbroken. They punish famalies and leave mothers in tears of rage when they can't speak to their children on holidays like today, christmas. Endless hours of sitting on the phone to no avail. Shame on you ICS.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Icsolutions Inmate Phone Service
#1155562
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