Product: Icsolutions Inmate Phone Service Clear all filters (0 of 61 reviews match)
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Icsolutions - Treated like a child

I was trying to add money to my husband's account and the plan is on my daughter's phone and she had just changed her number so I wasn't familiar with it so the lady was rude and said she wouldn't add money and had no way of finding my account so I had to tell her she could find my account in my name and she said she could. I just felt she didn't want to help me and she was very rude so I said never mind
4.6
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Icsolutions Inmate Phone Service
#1436763
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Icsolutions - Limit

I guess they put a limit on the amount of money I can pay for phone calls, makes me angry, if it is prepaid why does it matter... Then they tell me to send money via WU...BIG FAIL they didnt even give me a "code" that WU seems to want. I have been calling icsolutions for two days and cant get through...now I am unable to speak to my husband because of this BS..super unhappy!! So disappointed! With all the new technology I dont understand why this is so difficult.
1.0
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Icsolutions Inmate Phone Service
#1434739
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On more than one occasion I have put money on my phone in a federal prison and it was put on the state prison not federal. each time I have to call them to get it straightened out the customer service is extremally helpful and takes care in fixing the problem. I have a...
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Icsolutions Inmate Phone Service
#1389447
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Icsolutions - Imate calling

cant add money for calls
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Icsolutions Inmate Phone Service
#1377915
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Icsolutions - Add money for phone calls

Nothing still trying to add money for inmate jeremy coleman and memo martinez
1.1
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Icsolutions Inmate Phone Service
#1376072
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Icsolutions - Visitation

I had a schedule for today and it candled it and I was trying to set it up again and it would not let me
1.0
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Icsolutions Inmate Phone Service
#1359803
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Icsolutions - I havent recieved my refund

I sent you money by mistake please refund my 63.00 dollars
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Icsolutions Inmate Phone Service
#1359279
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The problem is not the price. The problem is that when someone calls you, the call starts off just fine then halfway through the call, you can't understand anything they say. It's like a robot or they are under water. We waste minutes of our conversation saying, "Can...
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Icsolutions Inmate Phone Service
#1357467
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Inmate in pasco county florida jail is unable to make calls IC stated he was selecting the wrong selection, then they said he was not using the correct pin. They said it would take three days to investigate. When called because the inmate still could not make calls...
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1.9
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Icsolutions Inmate Phone Service
I didn't like
  • Failure of the product
#1356947
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Inmate had money placed on his account so he could call any cell phone. He was unable for two days they told me it was because he was hitting the wrong selection on the jail phone, then they said he was not using the right pin number. It takes three days for them to...
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Icsolutions Inmate Phone Service
#1356936
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