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Inmate in pasco county florida jail is unable to make calls IC stated he was selecting the wrong selection, then they said he was not using the correct pin. They said it would take three days to investigate.

When called because the inmate still could not make calls they said the case was closed because I was able to make calls. THAT WAS NOT the issue inmate in jail who cannot make calls. NOW they said oh it will be three days for them to investigate. SHOCKER.

for refund the inmate needs to do that in writing and will recieve a refund in three to four weeks. HORRIBLE COMPANY

Product or Service Mentioned: Icsolutions Inmate Phone Service.

Reason of review: Bad quality.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

I didn't like: Failure of the product.

Company wrote 0 private or public responses to the review from Sep 16.
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