ok, so my son is in the CCDC the only way to talk to him is to get this "company" that charges outrageous fees. I put in $30 plus a fee of $8.75.
my son tried to call and it said he had zero money. I called and someone told me that no one tried to call from CCDC. I know for a fact which was backed up by a police officer that he did try to call. so my son gets transferred to Pioche I try to find out about the $38.75 and was told that it expires after 6 months.
so if you want to throw away money use this service. I will dig into this company and discuss it with commissioners and whoever I can find to get rid of this "company". it is already bad enough but they seem to take advantage of the situation. who in the *** runs a company like this????
I WILL GET TO THE BOTTOM OF THIS.
ICS get ready to lose a lot of customers you do not belong in business. even if I have to call "8 on your side" this needs to be fixed.
Product or Service Mentioned: Icsolutions Inmate Phone Service.
Reason of review: expired service.
Monetary Loss: $39.
Preferred solution: Deliver product or service ordered.
I didn't like: Service fees then expiration.