They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly with the inmate facility. After purchasing it, they told me i have to activate my number, and ten minutes...Read more
ICSOLUTIONS After researching the company I learned they have a monopoly on inmate phone calls also they control money supplied to inmates for any purchases in jail. Phone calls cost 13.87 for 10 dollars of phone time about 7 minutes. 20 dollars placed with IC...Read more
Icsolutions - The person got out and is not there any more
I couldn't hear what they where saying
Icsolutions - Account
Says on my account iver 400 but it shows nothing in system.
Icsolutions - How to add money to account
I followed thendirections and still got disconnected
i cant here the inmate it cuts off when hes speaking all the time for three weeksRead more
my credit card was charged after me asking the customer service last month to remove my credit card. I would like to speak to some one. to find out why this was never taken care of. when I spoke to customer service the account was to be terminated and a refund for a...Read more
Icsolutions - How to put money on an inmate's account
Just now, trying to get an inmate able to make pre paid calls.
Icsolutions - Pissed an feels completely played by u people..
because one of your people just hung up on me on top of the fact that I just paid $63 to have a discounted plan for 3 months and now I'm hearing that it's not even your guys's website and I can't even get to their customer service because they don't if this doesnt get fixed I will take it to court I'm in a wheelchair and money is hard enough for me to make so u guys just go around robbing people
Icsolutions - Reload my account
The ic solutions phones are down so I’m not able to reload my account or talk to a customer service representative.
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