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Icsolutions - Ic solutions, shady fraudulent company
They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly with the inmate facility. After purchasing it, they told me i have to activate my number, and ten minutes...
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Anonymous
Megan spires

Same exact thing happened to me!!!

Anonymous
Joanne

Noticed 2 people giving you thumbs down on your comment (?). Would love to know if they're employees of that company.

#574304
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I have had several video visits with this *** system.... From home on high speed internet with a brand new lap top and every visit my fiance comes thru chopped and screwed and pixeled and i cant even communicate with him. Its beyond heart breaking. All i want is to see...
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1.0
#1401511
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On 10/27/18 I attempted to add an account to set of video visitation with my son and kept receiving an error message saying I needed to verify my address which I did several times. I then contacted customer service and the representative whom I spoke with did not offer...
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1.0
I didn't like
  • Customer service
  • Arguing with me
#1389822
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Icsolutions - Poopy

Trying to setup a skypeaccount Didnt work
#1400997
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On more than one occasion I have put money on my phone in a federal prison and it was put on the state prison not federal. each time I have to call them to get it straightened out the customer service is extremally helpful and takes care in fixing the problem. I have a...
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#1389447
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Icsolutions - Unable to connect for video visitation

Two times now I have tried to connect for video visitation with my son at a county jail in Ohio. Both times failed, cannot get anyone on the phone in tech support...So I'm out $30 and no visit, no nothing . I am super piseed off, is this company even legit???
1.0
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#1378318
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Icsolutions - To unblock a caller

Unblocking number Problem solved service was great
#1379727
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Icsolutions - Add money to account

Need to add money to my account
#1379891
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Icsolutions - Cant access my account

I called and the record said there was no number under this account. I just made an account and i cant remember my password. I entered my email more then once and they said wrong email
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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#1375955
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Do your unlimited talk phone bill is less than $120 per month! Unlimited talk, text, and some or unlimited data depending on your company, but 120.39 cents can buy you Verizon! Now the jail system and for sure some politician or their family member owns ICsolutions or...
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1.0
#1374652
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