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The problem is not the price. The problem is that when someone calls you, the call starts off just fine then halfway through the call, you can't understand anything they say. It's like a robot or they are under water. We waste minutes of our conversation saying, "Can...
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#1357467
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Icsolutions - To see what goin on with my account

Put in a ticket to check my account for Reimbursement
3.0
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Customer service
#1357279
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Inmate in pasco county florida jail is unable to make calls IC stated he was selecting the wrong selection, then they said he was not using the correct pin. They said it would take three days to investigate. When called because the inmate still could not make calls...
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1.9
I didn't like
  • Failure of the product
#1356947
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Inmate had money placed on his account so he could call any cell phone. He was unable for two days they told me it was because he was hitting the wrong selection on the jail phone, then they said he was not using the right pin number. It takes three days for them to...
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#1356936
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Icsolutions - Fruad

I had a 30 second call from a county jail when they transferred me to set up an account they asked for my name, address, birth date and social security number. I was informed by another representative that the info the prior guy asked for was not needed so be careful
1.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Style and Design
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Warranty
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#1356185
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Icsolutions - Not working

I have $$ on my acct but it's not accessible to my family in CCDC. I have double and triple everything and no service
#1355215
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ICSOLUTIONS After researching the company I learned they have a monopoly on inmate phone calls also they control money supplied to inmates for any purchases in jail. Phone calls cost 13.87 for 10 dollars of phone time about 7 minutes. 20 dollars placed with IC...
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#1353220
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This company calls to have me add money to an inmate phone account when we’ve never needed to do this in the past. They didn’t say it was something new. I’ve received calls from inmate using the money I put on inmate account. Not sure if this company is part of an...
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1.0
#1350961
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Icsolutions - Inmate released

Refunded the remainder of funds
4.9
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1348914
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Icsolutions - The person got out and is not there any more

I couldn't hear what they where saying
#1345994
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